Get Help
When you are experiencing a mental health condition, or supporting someone who is, access to the right help is important!
You are not alone.
There is help available.
For the everyday Australian, it can be challenging to know what services there are and how to find them. It can also change depending on where you live. We have tried to make this easier by explaining the options and providing phone numbers where you can talk to a real person in each State and Territory. Feel free to explore the service options or if you are more of a “talk to a real person” type, click on the State or Territory you live in and have a chat with someone who is experienced and can help you get the service or support you need.
How we can help
Please select a state you live in
Suicide Call Back Service. Free professional telephone counselling & online chat available at suicidecallbackservice.org.au
Available 24/7
1800RESPECT Domestic Violence Counselling & Support Line. Online Chat at 1800respect.org.au or SMS on 0458 737 732
Available 24/7
13YARN First Nations Peoples Crisis Support Line. Call to talk with an Aboriginal or Torres Strait Islander Crisis Supporter
Available 24/7
Defence All Hours Telephone Support Line. For Australian Defence Force (ADF) members and their families
Available 24/7
Access Mental Health Line. For people who have concerns about their own, or someone else’s mental health
Available 24/7
Medicare Mental Health Centre Canberra. Phone, request a call canberrammhc.com.au.
Monday, Wednesday & Friday: 8.30am-5:00pm. Tuesday & Thursday (extended hours): 8:30am-7:00pm
NSW Hospital and Health Services State-wide Mental Health Line. Speak to a trained Mental Health Professional
Available 24/7
Medicare Mental Health. Phone to find your nearest centre. Support through Medicare Mental Health Centres are free. No appointment or GP referral is required. Visit www.medicarementalhealth.gov.au
Hours vary.
NT Mental Health Line. For people who have concerns about their own, or someone else’s mental health. Speak to a trained mental health professional.
Available 24/7
Darwin Medicare Mental Health. Clinical Assessment and Treatment. Call, walk-in (16 Scaturchio St, Casuarina.)
Mon - Wed and Fri: 9am - 9pm; Thur: 1pm - 9pm; Sat - Sun (and public holidays): 12pm - 8pm
1300 MH Call. A confidential mental health telephone triage service providing information, advise and referral.
Available 24/7
Medicare Mental Health. Phone to find your nearest centre. Support through Medicare Mental Health Centres are free. No appointment or GP referral is required. Visit www.medicarementalhealth.gov.au
Hours vary.
SA Mental Health Triage. A confidential mental health telephone service, staffed by mental health clinicians, providing information, advise and referral.
Available 24/7
Urgent Mental Health Care Centre (UMHCC) located at 215 Grenfell Street, Adelaide, offers an alternative to presenting at hospital Emergency Departments for a mental health crisis.
Available 24/7
Medicare Mental Health. Phone to find your nearest centre. Support through Medicare Mental Health Centres are free. No appointment or GP referral is required. Visit www.medicarementalhealth.gov.au
Hours vary.
LETSS Lived Experience Telephone Support Service (Adelaide Metro)
5pm and 11:30pm, 365 days a year
Access Mental Health- Helpline Triage offering phone counselling, information and referral.
9am - 10pm
Medicare Mental Health. Phone to find your nearest centre. Support through Medicare Mental Health Centres are free. No appointment or GP referral is required. Visit www.medicarementalhealth.gov.au
Hours vary.
Victoria Psychiatric Triage providing an initial assessment and identifies whether a person needs further assessment or referral.
Available 24/7
Geelong Head to Health. Call or walk-in at 8 Station Street, Norlane. Email at MedicareMHC.Geelong@neaminational.org.au
Monday–Friday, 12pm–9pm and Saturday–Sunday/public holidays, 1pm – 6pm
Medicare Mental Health. Phone to find your nearest centre. Support through Medicare Mental Health Centres are free. No appointment or GP referral is required. Visit www.medicarementalhealth.gov.au
Hours vary.
Rurallink - An after-hours telephone service for people in rural and regional WA experiencing a mental health crisis
Weeknights 4:30pm-8:30pm / 24hrs on Weekends and Public Holidays
Peel -Mental Health Emergency Response Line. Call to speak with a trained mental health clinician. Callers referred to acute response teams.
Available 24/7
TTY - Mental Health Emergency Response Line.Call to speak with a trained mental health clinician. Callers referred to acute response teams.
Available 24/7
Metro - Mental Health Emergency Response Line. Call to speak with a trained mental health clinician. Callers referred to acute response teams.
Available 24/7
Medicare Mental Health. Phone to find your nearest centre. Support through Medicare Mental Health Centres are free. No appointment or GP referral is required. Visit www.medicarementalhealth.gov.au
Hours vary.
Please select a state you live in
Service Options
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General Practitioner (GP)
Find out about the role a GP plays in the recovery journey, how they can offer mental health support and refer other professionals who can help. Plus, tips on how to approach a GP.
Learn more
Professional Support: 1-on-1
Mental health professionals offer 1-on-1 support for different situations, including therapy, guidance, tools and other resources to help people on their recovery journeys.
Learn more
Hospital Admission & Acute Care
Find out more about the process for hospital admission and acute care, as well as the rights of the person admitting for care.
Learn more
NDIS for Mental Health
The NDIS provides funding and supports to people across Australia with permanent disabilities, including psychosocial disabilities. The funding provided by the NDIS is designed to enhance your functional abilities and promote social and economic participation.
Learn more
Mental Health Community Support
Mental Health Community Support Services are registered organisations that work with individuals, families and carers affected by mental illness.
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