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Helpful Guides

As advocates, we work hard to help reduce the barriers that prevent people from getting the support they need to improve their mental health and make healthy changes.

Translating the complex
so you seek help sooner

We’ve created simple guides to help you and your family, friends and colleagues to understand mental health conditions, services and how to seek support. Without the complex and confusing words.

We’ve consulted people with lived experience to ensure these guides are as helpful as possible for people in Australia. Although, a lot of the guidance may be useful to others elsewhere.

How we can help

If you or someone you know is in crisis

If you are worried you may harm yourself or someone else, or need immediate help for someone else in this situation:

Please call 000

If you are in distress

Other helplines

Please select a state you live in

Suicide Call Back Service

Available 24/7

1800RESPECT (Domestic Violence Support Line)

Available 24/7

13YARN (First Nations Peoples Crisis Support Line)

Available 24/7

Finding North - Information & Referral Service (Partner organisations)

Available Weekdays 9am-5pm

Defence All Hours Support Line

Available 24/7

MensLine Australia

Available 24/7

Access Mental Health Line

Available 24/7

Canberra Head to Health Centre

Hours vary

NSW Hospital and Health Services

Available 24/7

Penrith Head to Health

From 1pm

NT Mental Health Line

Available 24/7

Darwin Head To Health

Mon to Fri 10 am -10 pm. Weekends 12 pm to 8 pm

Health Direct

Available 24/7

1300 MH Call

Available 24/7

Townsville Head to Health

Weekdays 10am -10pm and Weekends 12pm -10pm

SA Mental Health Triage

Available 24/7

Urgent Mental Health Care Centre (UMHCC)

Available 24/7

Access Mental Health- Helpline Triage

9am - 10pm

Launceston Head to Health

9sm – 5pm Monday to Friday

NURSE-ON-CALL

Available 24/7

Victoria Psychiatric Triage

Available 24/7

Geelong Head to Health

Mon to Fri 9am–9pm. Weekends and Public Holidays 1pm – 6pm

Rurallink -Mental Health Emergency Response Line

Weeknights 4:30pm-8:30pm / 24hrs on Weekends and Public Holidays

Peel -Mental Health Emergency Response Line

Available 24/7

TTY - Mental Health Emergency Response Line

Available 24/7

Metro - Mental Health Emergency Response Line

Available 24/7

Perth Midland head to health

10am - 8pm

Please select a state you live in
Service Options
Quick Escape